Revolutionizing IT Support.

Our tag line says it all. At NextGen Technologies you don't see your typical helpdesk or even a tiered support model, which both increase time to resolution. Our customers choose us because we do things differently... and that's a good thing!

Typical IT firms create structure for their customers which can be tedious and time consuming. We maintain a high-degree of internal structure while staying flexible for our customers so they can reach us quickly and easily. With no helpdesk, support is always handled by a qualified systems engineer that knows your systems and can assist immediately.

Our History

NextGen Technologies was formed by David Williams in reaction to his experiences working in a corporate IT environment. Too often he saw technology professionals and end-users that did not understand each other much less the solutions being implemented. In 2007, Williams founded NextGen Technologies with the goal of being a leading provider of customer-centric IT support solutions to small and medium-sized organizations (10-200 users).